Why We Collect Personal Information
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.
- When you interact with Red Mushroom Canada, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Red Mushroom Canada products you own, such as their product name and date of purchase; and information relating to a support or service issue.
- We also collect information for market research purposes — such as your occupation and the favorite product— to gain a better understanding of our customers and thus provide more valuable service.
- We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Red Mushroom Canada’s products.
Your Red Mushroom Canada ID And Related Information
The Red Mushroom Canada website, as well as Red Mushroom Canada services such as Red Mushroom Canada ecommerce, allows you to create an “Red Mushroom Canada ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address or a credit card number — and choose a password and password hint (such as the favorite product etc) for security. The system saves your information and assigns you a personal Red Mushroom Canada ID — in many cases simply your email address, because it’s unique and easy to remember. The next time you order from the Red Mushroom Canada ecommerce, all you need to do is enter your Red Mushroom Canada ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your member code it will be available for all your transactions with Red Mushroom globally.
Publicly Displayed Information Is Public
If you use a EDC Forum or chat room on an Red Mushroom Canada website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Red Mushroom is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, Red Mushroom Canada will collect that information from your interaction and the information will become publicly available.
When We Disclose Your Information
How We Protect Your Personal Information
Red Mushroom Canada takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Red Mushroom Canada website uses Positive Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Red Mushroom Canada ecommerce, you must use an SSL enabled browser. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers. However, you will be responsible for any user ID or password that is used on our website. You should take due care to protect them.
Integrity Of Your Personal Information
Red Mushroom has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at www.Red Mushroom2u.com/ebiz
Cookies And Other Technologies
Our Company Wide Commitment To Your Privacy
As we said, Red Mushroom Canada takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Red Mushroom employees and strictly enforce privacy safeguards within the company.